Frequently Asked Questions

Thank you for your interest in my freelance writing services. Before you contact me, you might want to know a little more about me and my work processes.

Here are some of the common questions clients ask me. If you have a question that I haven't answered, please send me an email or give me a call at (520) 237-0747. I'd love to discuss the goals for your next project.

"How do you quote projects?"

I prefer to give you a fixed price quote rather than an hourly rate. Why? A flat fee means that you can fit a project into your budget in advance with no surprises. If for some reason your project is not clearly defined or recurs at specific intervals, I may quote an hourly rate. However quotes based on an hourly rate will always be tied to a specific time estimate before the project starts, and I'll contact you immediately if additional time is needed to provide a quality product.

My project fees depend on several factors, the type of product or service you're marketing, the type of copy needed, whether we're starting from scratch or building on an existing job, and so on.
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"I'm in California and you're in Arizona. Can we still work together?"

Writing and marketing lend themselves to electronic communication. And you'll always have multiple ways to reach me during a project. Let me know the best way to reach you and the times you're available and we can easily get your project in motion.
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"What do you need from us to get started on a project?"

1) Fee Agreement and Payment
First, I'll need the fee agreement (the project quote I send you) signed and returned. I require 50 percent of the project flat fee to begin work. Once I submit the initial draft to you, I'll invoice the remaining 50 percent one week later. That amount is due within 15 days of the invoice date. This gives you a little over 3 weeks (from the day you receive my initial draft) to submit the balance.

2) Creative Brief
I'll also want more information about your product/service, your offer/call to action, the target audience, competition and so on. These details ensure that your copy is targeted, specific and helps you reach your goals.

Once I get these answers from you - along with any helpful background information you have available - I'll probably have some questions for you. I'll then contact you to find a convenient time to discuss them.
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"How do you ensure that we're happy with the final result?"

Here's my promise to you. You'll have my full attention from the time we start discussing your project until it's completed to your satisfaction. You play a big part in the process by telling me as much as possible about how you'll use the copy.

Once I submit the initial draft, I want your feedback to ensure the copy hits the mark.
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"How long will it take you to write my copy?"

I can't tell you how long it will take to write every type of project. The timeline will depend on the complexity and size of the job.

What if you have a project that has to be finished quickly? Please contact me as soon as you can. Give me a good idea of what you need and I'll tell you if I can meet your deadline. If not, I'll tell you right away.

Here's the most important part: I will NOT miss your deadline. If I take on your project, I'll have the copy to you on or before the promised date.
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"How do you handle revisions?"

Most projects include two sets of requested revisions. These are included in the flat project fee. The caveat? Revisions must be assigned within 30 days of your initial receipt of the copy, and must not constitute a change in direction, scope or format.

When asking for changes, I have just one request. Please help me pinpoint where the copy is falling short and why it needs improvement.
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"Do you guarantee your work?"

A guarantee means different things to different people. It's impossible for me to guarantee that you'll generate a specific number of inquiries or prospects. Honestly, no reputable copywriter can.

So here's my guarantee to you. I promise that you'll be satisfied with my completed work or I'll revise and rewrite as needed. I want you come away from our collaboration with a high quality product based on your initial project parameters and specifications. But I'll need your help to show me where and why the copy falls short.
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"I have a tight deadline to meet. Can you start on my copywriting project right away?"

Give me a call at (520) 237-0747 or send me an email and we'll talk about your project timeline. I plan my schedule in advance to ensure that all project deadlines are met. (Most drafts are completed sooner than the stated deadline.) Once you give me more information, we can determine the best plan of action for your needs. There is no charge to discuss your project and no obligation to hire me if we confer by phone or email.
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